In-Person Training Events
Learn CourtReserve
by using it.
Instructor-led training for CourtReserve clubs in onboarding and for staff who need to get up to speed. You work in your own account, and every session connects back to the Club Growth Flywheel.
1.5 Days
Hands-on Learning
Flywheel-mapped
What is CourtReserve Academy?
CourtReserve Academy is 1.5 days of hands-on training for onboarding clubs and staff who need to get fluent fast. Onboarding configures your account. Academy teaches your team to run it.
Sessions follow the way a club is built—from members and memberships to payments and the settings behind them. Each lesson connects to the Club Growth Flywheel, showing how every piece fits together.
An academy ticket gets you 1.5 days of guided training in your own sandbox account—not a demo. You’ll work through real scenarios, and everything you build will still be there when you get home.
Foundations
How CourtReserve works, for anyone new to the platform or new to their role.
Setup that holds
Our recommendations for configuring the system properly, so decisions made during onboarding still make sense a year later.
A day in the life
Real front desk scenarios worked through in your own account, so your staff can run the daily workflows unsupervised.
Time with our experts
The people who build and support the platform, in the room with you for both days.
What we'll cover
A full day of instruction, then a half day of hands-on training. Day one covers the settings everything else depends on. Day two moves into the workflows your staff touch every time they log in. See Academy Tickets.
Day 1 – Foundations
Full day, instruction and hands-on activities
Day 2 – Training
Half day, hands-on skill building
Choose your CourtReserve Academy date
Who it’s for
Academy is built for clubs in the thick of getting started, and for the people who keep them running:
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Clubs that have committed to CourtReserve and are beginning onboarding
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Clubs currently in onboarding
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Clubs that recently finished onboarding and want their team sharper
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New staff joining a club already running on CourtReserve
Frequently asked questions
Academy is foundations, for clubs in or near onboarding, and covers running the platform day to day. Catalyst is for clubs already up and running who want strategy, roadmap and time with other operators.
CourtReserve Academy will be hosted at Old Coast Pickleball, St. Augustine, FL on the dates shown on this page above.
2027 dates will be announced closer to the new year.
Academy tickets are $1,195 per attendee and include 1.5 days of hands-on training in your own sandbox account. Space is limited, so reserve your seat early.
- Full day of instruction — members, memberships, payments and billing, bookable items, booking types, system users, and notifications
- Half-day hands-on lab — member profiles, player check-in, front desk, reporting, and daily workflows
- Your own sandbox account — not a demo; every configuration your team builds stays with you after training ends
- Materials and on-site hosting — workbooks, instructor time, and the host site at Old Coast Pickleball
What to budget separately (travel)
- Attendees cover their own travel. A rough per-person estimate for a two-night stay:
- Round-trip airfare to Jacksonville (JAX): $250–$450
- Hotel, two nights: $302–$340
- Meals and incidentals: $200
- Ground transport, JAX to St. Augustine: $120–$220
- Estimated total: $875–$1,210
Owners and managers in onboarding, front desk and operations staff new to the platform, and clubs that recently finished onboarding who want their team sharper. New staff at an established CourtReserve club get a lot from it too.
It helps. The material is built for clubs that have committed to CourtReserve or are in the onboarding process. If you have just signed on, you will get the most from it.
Yes. Academy is one of the fastest ways to get a new hire up to speed on a system your club already runs.
If you have new staff, or your team learned the platform piece by piece and never got the full picture, yes. The room is built for onboarding-stage clubs, so set expectations there.
Instruction and hands-on practice. We teach the concept and the why, then you apply it in a live software playground - 'sandbox' – using real club scenarios.
A laptop and charger. If you've started onboarding, bring your club configured as far as you've taken it.
Instruction, hands-on practice in your own account, and time to compare notes with other clubs at the same stage.
The five-stage framework we use for how clubs grow: Organize, Manage, Engage, Customize, Expand. Every Academy session connects back to one of these pillars
Learn more about the Club Growth Flywheel.
- More than 14 days before your session: You may reschedule to another session, transfer your ticket to another person, or cancel for a full refund at no charge.
- 7 to 14 days before your session: Transfers only. You may transfer your ticket to another person up until the 7-day mark. Refunds and reschedules are not available in this window.
- Fewer than 7 days before your session: Registrations are final. No refunds, reschedules, or transfers can be processed.
- Sessions cancelled by CourtReserve: If CourtReserve cancels or reschedules a session for any reason, you will receive a full refund, or you may move to another session — whichever you prefer. Travel and related expenses remain the attendee's responsibility and are not reimbursed.
- To request a change or refund, contact [email protected](opens in new tab) with your registration details.