Tentative Agenda

Main Sessions

  • 9:00 am - 10:00 am "CourtReserve Best Practices: How to Crush It Like a Pro!"
    Equip yourself with top-tier strategies shared by seasoned veterans for enhancing your CourtReserve experience.
  • 10:00 am - 11:00 am "Player Access and Memberships: Unlocking the Door to Your Club's Success"
    This strategic session illuminates the vital role of optimal player access and membership management in accelerating your club's growth.
  • 11:00 am - 12:00 pm "Reservations, Lessons, and Events: Where the Fun Begins!"
    Dive into ways to create the most engaging experiences through reservations, lessons, and events at your club.
  • 1:00 pm - 2:00 pm "Manage and Customize Player Dashboard: Making Your Club Stand Out"
    Discover the secrets to creating a compelling, personalized dashboard that speaks to your unique brand.
  • 2:00 pm - 3:00 pm "Upcoming Product Q&A: What's Next on the Horizon?"
    Don't miss this revealing Q&A that provides a sneak peek into the future of CourtReserve.
  • 3:00 pm - 4:00 pm "Discounting and Prorating: POS, Invoicing, and Billing - Let's Get Paid!"
    Gain invaluable insights into financial management for your club, focusing on efficient POS systems, invoicing, and billing practices.
  • 4:00 pm - 5:00 pm "Ask The CS Team: They've Got Answers!"
    Engage directly with our Customer Service team. Bring your doubts and leave with solutions!

Bonus Sessions

  • 9:00 am - 10:00 am "Front Desk Stuff: How to Make Your Players Feel Like VIPs"
    Master the art of first impressions and transform your front desk into a welcoming hub that elevates your club's atmosphere.
  • 10:00 am - 11:00 pm "Notifications and Communication: Staying Connected with Your Players"
    Delve into the tactics for effective communication, using notifications as a tool to keep your players informed and engaged.
  • 11:00 am - 12:00 pm "Financial Reporting and Cost: Maximizing Your Profits"
    Unravel the secrets to effective financial reporting and cost control measures for maximizing your club's profits.
  • 1:00 pm - 2:00 pm "Widgets and Player Groups: Bringing Your Players Together"
    Discover how widgets can create vibrant player groups, fostering a sense of community and unity within your club.
  • 2:00 pm - 3:00 pm "Group Play / Organized Play/ Player Match Making: Let's Get Grouped Up!"
    Explore strategies for effective group play organization and player matchmaking to ensure player satisfaction and engagement.
  • 3:00 pm - 4:00 pm "Mobile App: Taking Your Club On-the-Go"
    Unleash the power of the mobile platform to maintain a seamless club experience, even on the go.
  • 4:00 pm - 5:00 pm "Wrap-Up and Final Q&A Open Topic: Anything Goes!"
    We wrap up the conference with an open Q&A. Bring your questions, and let's wrap up this informative day together!
Where is the CourtReserve Catalyst?

The event will be held in Orem, UT near Utah Valley University. It’s just 45 minutes down the street from the Salt Lake City airport. The meeting center address will be delivered in your confirmation materials.

When is it?

We will have a Meet & Greet on Monday evening, August 14th, and start all of the training Tuesday morning, August 15th, at 9 am. We finish up Wednesday evening. We are doing this in combination with the Club Mastermind for Pickleball

What airport should I fly into?

SLC, Salt Lake International. The event is about 45 minutes south of the airport, so you will want to catch an Uber or rent a car.

Are my travel expenses included?

All travel arrangements and expenses (flight, hotel, Uber, rental car etc) are up to you to book with your preferred travel partners. We can add your name to the list of our hotel partners if you want the preferred group rate of around $100/ night plus taxes and fees. Those preferred Marriott properties are Fairfield Inn & Suites or Towneplace Suites in Provo.

What should I expect when I attend?

CourtReserve Catalyst will include both an educational and collaborative environment. We will have modules of CourtReserve to teach on, small group training sessions, and other times, you’ll want to engage, contribute and offer insight to the rest of the group.

Can I bring an extra guest or staff member?

Subject to availability, yes. If you’re one of the early registrations, this won’t be difficult to accommodate. Each ticket is $597.

What’s included with my ticket?

Foremost, you receive a seat in the CourtReserve Catalyst to absorb 2 days of content, training & collaboration. You’ll also receive lunch and dinner Tuesday night, and lunch on Wednesday. We will provide snacks and drinks during the event. If you are one of the first to register, you will have access to register for a one-on-one time with a CourtReserve Trainer for an account review. These slots will be limited and offered to those who register early.

Will there be another date I can attend in 2023?

As of now, August 14-16 is the only option on the calendar. Based on the response, we anticipate adding another one in late 2023 or early 2024, but we can’t guarantee it. We recommend that you join us now!

What should I wear?

This is professional casual. We want you to be comfortable, so we’d probably recommend what you wear on a regular basis.

Do I need note paper, computer access or other materials?

You are welcome to have a computer at your seat. Power outlets are not accessible from most seats, but we will have a charging station at the back of the room.

Will I have internet access?

Yes, absolutely.

If I have questions before my arrival, who should I contact?

You can reach our team via email: info@courtreserve.com