January 2025 Release: CourtReserve Launches New Features & Product Updates

Jan 2025 CourtReserve Launches New Features and Updates blog image

At CourtReserve, we’ve been hard at work making your platform even better for clubs and members.

Our latest releases are packed with exciting new features, powerful integrations, and usability improvements – all designed to simplify club management, enhance operations, and improve the member experience.

Here’s a quick look at what’s new:

Introducing our newest CourtReserve features & updates

Get ready to discover the latest updates and features we’ve rolled out – designed to simplify operations, boost efficiency, and enhance your overall club experience.

See our February Launch webinar covering all of January’s releases:

🆕 Brivo integration: Smarter access control for your club

We’ve partnered with Brivo, a cloud-based access control solution, to bring you a brand-new CourtReserve integration for entry management and facility security. In other words, the Brivo integration allows you to manage your members’ access to courts, doors, and restricted areas.

With the CourtReserve x Brivo integration, you can:

  • Grant unique PIN codes: Each member is assigned a secure PIN code, automatically linked to their CourtReserve account for effortless management.
  • Ensure time-based access: Access is precisely timed with booking and registration schedules, so members can only enter during their reserved times.
  • Enhance security and operational efficiency: Safeguard your facilities by restricting unauthorized access and streamlining access management processes.
IMAGE: Example of settings for creating access control rules for bookings

Designed to provide smooth management of facility access, our new Brivo integration eliminates manual entry processes and creates a more secure environment for your members.

Interested in enabling the Brivo integration? Contact the Brivo sales team to get started.

🆕 API Access: Connect and enhance your systems

For those who may not be familiar, an API (Application Programming Interface) is a set of rules or protocols that creates a ‘digital bridge’ between applications – enabling them to communicate and share data automatically.

By using APIs, you can centralize your essential tools and information in one place – reducing the need to switch between multiple systems. This helps to streamline workflows and enhances the overall functionality of your platforms.

Which brings us to our new API access integration…

CourtReserve’s new API Access integration empowers you to easily connect our platform with external systems – providing secure access to key features like membership management, reservations, event scheduling, and transaction handling.

IMAGE: Example of CourtReserve’s Organization API methods

CourtReserve’s API Access enables you to:

  • Integrate with external tools: Access external features for managing memberships, events, reservations, and transactions.
  • Streamline operations: Improve functionality and workflow efficiency by connecting external systems to CourtReserve.

This integration is available for our Scale and Enterprise tier subscribers – helping you simplify and scale operations with ease.

And, this integration is available in 2 versions:

  • Organization API: Ideal for localized control at individual locations.
  • Enterprise API: Perfect for multi-location management, offering centralized reporting and insights.

Ready to get started? Learn how to set up our API Access integration here.

🆕 Preset Filters on Sales Summary for quick insights

We’ve made it easier than ever to access the sales data that matters most to your club with the addition of Preset Filters in the Sales Summary report. This preset dropdown menu allows you to quickly configure reports to gather specific insights without manual setup.

IMAGE: Example of Sales Summary, with Preset Filters dropdown menu

With the new Sales Summary Preset Filters, you can:

  • Save time on reporting: Instantly apply pre-configured filters for common reporting needs.
  • Access targeted insights:
    • Cash Basis (End of Month): Review month-end cash-based revenue.
    • Individual Instructor Revenue (Last Week): See how much each instructor earned over the last week.
    • Revenue Generated (Last Month): Track total revenue generated during the previous month.
    • Membership Revenue Generated (Last Month): Focus on revenue specifically from memberships.

This new dropdown menu streamlines your reporting process, giving you the flexibility to extract key data points quickly and focus on making informed decisions.

Discover how to use the Preset Filters feature when generating a Sales Summary here

Enterprise Navigation Updates: Simplifying multi-location management

Managing multi-location operations just got easier with our Enterprise Navigation Updates. These enhancements are designed to provide a more intuitive experience, streamline workflows, and set the stage for future improvements.

Specifically, the Enterprise Navigation Updates bring:

  • New Enterprise Dashboard: A dedicated space accessible via the Enterprise link, replacing the previous drop-down menu. This dashboard centralizes key tools and makes managing multi-location operations more efficient.
  • Enhanced user management: Enterprise Managers can now add and manage additional team members through the new dashboard. Easily grant permissions, assign roles, and control access across all locations without affecting system-level users.
  • Expanded reporting tools: Access two additional high-level summary reports across all locations and dive into detailed location-specific insights without the need to navigate between accounts.

These updates simplify navigation, improve user management, and provide powerful tools to help you oversee your enterprise-level operations with confidence.

Explore more about the Enterprise Dashboard and updates here

Breakdown of CourtReserve's Enterprise plan.

5 other notable CourtReserve features & updates

In addition to our larger releases, we’ve rolled out a handful of smaller enhancements that pack a punch. Here’s a quick rundown of 5 notable additions you won’t want to miss.

1. Automate membership cancellation notices

We’ve introduced 2 new notification features to ensure both system users and members stay informed about membership cancellations – improving communication and clarity.

  • Auto-Cancellation Membership Notification: System users and members will now receive notifications when memberships are auto-canceled due to lack of payment.
  • Membership Cancellation Notice: Members are notified when their memberships are canceled, with a new setting available under Player Notifications > Membership. (Excludes free memberships and transitions between paid plans.)

2. Require payment profiles for free events

Admins can now require a payment profile for event registration, even if the event is free. This update ensures flexibility by separating the logic of payment profiles from event pricing – making it easier to manage registrations for free events.

3. Offer Pre-Authorized Debit with Stripe (Canada-only)

Canadian organizations using Stripe can now offer Pre-Authorized Debit (PAD), similar to ACH/eCheck in the United States. Currently in Closed Beta, this feature will be available to all Canadian Stripe customers this spring.

Learn more about enabling Pre-Authorized Debit here


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4. Free to paid reservations now trigger payment

When a member edits a reservation from free to paid, upfront payment is now required if the organization enforces this rule. Members will receive a timer notification and be redirected to the payment screen. If payment isn’t completed within the required window, the reservation will be canceled.

5. Pre-purchased memberships included in membership totals

A new setting under Memberships allows pre-purchased memberships with future start dates to be included in the Total Assigned Memberships and Total Accounts counters. 

Level-up with CourtReserve 

At CourtReserve, we’re committed to helping you take your club management to the next level. These new features and updates are designed to simplify your operations, improve efficiency, and enhance the experience for both your team and your members.

Whether it’s powerful integrations, smarter tools, or thoughtful enhancements, every update is built with your success in mind. We’re excited for you to explore what’s new and see how these enhancements can elevate your club experience.

Full Release Notes

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9 TIPS
FOR
HAPPIER
MEMBERS

How automating your club is directly related to acquiring and retaining more members at your club

Tim Owens
Founder of Courtserve.com