Today, we’re announcing a powerful new integration to help clubs grow: CourtReserve + Patch Retention.
Patch is a cutting-edge automation and retention platform designed to engage, manage, and keep your members coming back—seamlessly integrated with CourtReserve.
By securely syncing your CourtReserve club data with Patch, you can deliver the right message at the right time, ensuring every interaction is meaningful and impactful.
Best of all, this integration is available to all CourtReserve users – regardless of your pricing plan* – it’s our way of empowering every club to grow, connect, and thrive.
If you have not yet started activating your Patch Retention account, schedule a 30-minute demo with Patch Retention to learn more.
What can you do with the CourtReserve + Patch integration?
We partnered with Patch to host a webinar showcasing the powerful tools of the CourtReserve + Patch Retention integration. Check it out below, if you missed it.
Now, here are the key benefits and features you can expect with the CourtReserve + Patch Retention integration.
Drive member loyalty with automated outreach
Keep your members engaged and coming back with personalized communication that builds loyalty and strengthens connections.
- Text messaging: Send automated messages tailored to membership status, skill level, and activity.
- Email campaigns: Keep members engaged with custom email campaigns that encourage renewals, promote events, and build loyalty.
- Google reviews: Automatically request reviews to grow your club’s online presence and attract new members.
Save time on lead management
Streamline your lead generation process with tools that automatically capture, organize, and nurture potential members.
- Double opt-in invitations: Find member leads for your club with simple, secure opt-ins.
- Website forms & paid ads: Capture leads directly from website inquiries or paid ads and automatically funnel them into lead journeys.
- Keyword QR codes: Display in-club QR codes to encourage visitors to sign up for updates or special offers.
Improve member retention
Retain your members with proactive and personalized outreach designed to keep them engaged and connected.
- Membership expiration notifications: Automatically alert members 30, 45, or 90 days before their membership expires.
- Class & tournament follow-ups: Send personalized messages after events to promote upcoming events or encourage membership upgrades.
- Re-engage inactive members: Use automated outreach to reconnect with inactive members, offering exclusive promotions or reminding them of upcoming events to draw them back in.
Unlock powerful tools with data syncing
Sync your CourtReserve data – including memberships, player data, revenue, reservations, and check-ins – automatically with Patch, allowing you to build:
- Retention journeys
- Marketing automation campaigns
- Advanced triggers – all to increase loyalty.
Keep members engaged throughout their journey
Deliver the right message at the right time with tools that guide members through a personalized and seamless experience.
- Pre-built customer journey templates: Start quickly with pre-programmed customer journeys that deliver.
- Customizable campaigns: Build your own retention strategies and customer journeys – all tailored to your unique needs with Patch’s drag-and-drop builder.
- Advanced triggers: Define when and how to send messages based on criteria like date, time, membership status, skill level, transactions, and more.
Setup requirements and getting started
To use this integration, you’ll need a Patch Retention account and an active CourtReserve subscription.
If you have not yet started activating your Patch Retention account, schedule a 30-minute demo with Patch Retention to learn more.
Here’s how to get started with the CourtReserve + Patch Retention integration.
- Set up your Patch Retention account.
- Log in to your CourtReserve account and navigate to ‘Settings.’
- Click ‘Additional Features’ and enable the integration.
- Hit save – and you’re all set.
Once you have saved the changes within CourtReserve, your setup is complete. It will take up to 24 hours before your account begins to sync.
Our support team is also here to assist you every step of the way. If you have any questions or need assistance with the setup, please don’t hesitate to reach out.
Check out our step-by-step setup guide for detailed instructions here
Smarter member retention, same seamless experience
So what does this integration change? It makes managing and retaining members easier than ever—without adding complexity to your workflow.
With CourtReserve + Patch Retention, clubs can automate engagement, reduce churn, and build stronger member relationships, all within the platform they already use.
“Member retention isn’t just about keeping players—it’s about creating an experience they don’t want to leave.”
– Ashley Owens, Co-Founder, CourtReserve
If you’re using CourtReserve today, you get access to all these retention-boosting tools on all plans*.
There’s no question that the future of club management is smarter, automated, and retention-focused. With CourtReserve and Patch, you can strengthen engagement, streamline operations, and grow your club—without increasing administrative overhead.
Learn more about Patch’s integration with CourtReserve
*Integrations do not include the costs charged by the integration vendors.
