Member Satisfaction
The Art of Listening – We HEAR You!
As we all continue to come back to a sense of normal and day to day we find that it’s the little things that make a difference. We run a racquet focused software company. We help tennis and pickleball directors make their lives easier and more productive. We help their players schedule time at their…
Read More5 Key Tips for Member Retention at Your Club
Are you worried about member retention at your tennis club? When you’re one of the leaders of a tennis club, you always want to promote exclusivity and let potential members know all of the perks of being on the inside. Getting members to join is hard, but getting members to stick around can be even…
Read MorePen and Paper… OH MY!
It may surprise you but our biggest competitor is simply pen and paper. Even though we are living in the age of innovation and technology, sports clubs are still are on the lower end of the scale when it comes to adopting and leveraging technology at their club or facility. The biggest push-back we continue…
Read More5 Effective Recruitment Ideas To Grow Your Tennis Club Memberships
Playing tennis can improve many aspects of your life from brainpower to heart health. So why are there still empty courts at your club? In this article, we’ll look at five recruitment ideas to help you get more locals swinging a racket. 1. Open Days for Current Members’ Friends and Family If your members are…
Read MoreThe Complete Guide for a Better Club Website
You probably don’t need a reminder to keep your club fresh, clean, and operating smoothly. Those are table stakes for any club committed to keeping current members happy and attracting new ones. However, in the Digital Age, an appealing and useful club website is equally important. Without a strong presence on the web, you risk…
Read More3 Reasons Why You Should Consider a Court Reservation System for your Pickleball Club
Let’s play ball. Pickleball that is! This tennis, ping pong, badminton triple threat is the fastest growing sport in America. From Florida to NYC, parks and facilities are making room for pickleball enthusiasts. As the sport gains ground among athletic clubs across the country, more pickle-ballers are signing up for tournaments and championships. With players…
Read MoreWhat is Pickleball and Why Is It so Popular?
You would be forgiven for asking what is pickleball, although it’s only a matter of time before that question becomes redundant. Pickleball was created in the mid-1960’s but recently it has become one of the fastest growing sports in the United States — so popular that many cities in Utah have started to build dedicated…
Read More5 Reasons Your Tennis Club Needs to Make Use of an Online Booking System
Are you tired of having to tell members that there isn’t a court available when they come to your front desk? Do you hate to see the frustration or disappointment on members’ faces? Running a tennis club is not easy. Managing the different time slots and activities. From group or solo lessons, to private bookings…
Read MoreStop the Court Hog
When a member joins your club, it comes with an expectation they will be treated the same as every other member. Bottom line – no preferential treatment. If members are not able to have the same access to opportunities as others, they will begin to question why, and their perceived value of their membership will…
Read MoreWhat are your “side perks”?
When a member is looking for a club to join and play at they look at your overall amenities and what I like to call “side perks”. Does your club provide high quality teaching pros to help improve or teach them the fundamentals?  Does your club provide resources so they can practice on their own…
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