How HJK Ventures Boosted Program Participation by 111% at Balboa Tennis Club with CourtReserve

Founded in 1922, Balboa Tennis Club’s instructional programs, now run by HJK Ventures, needed a modern solution. After testing other providers, they chose CourtReserve for its time-saving features and customizable options tailored to their needs.

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500+ Admin Hours Saved

+111% Program Participation

+39% Revenue Growth

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How their Club Management Experience changed

Before CourtReserve

Wanted to grow adult programs and participation.

Completed administrative tasks manually.

Complicated player onboarding process.

After CourtReserve

Manages one of the largest adult programs in southern California with over 425 participating adults weekly.

Automates "time-killing" administrative tasks, saving 4-5 hours a week.

Onboards players in under 5 minutes and provides a seamless experience to over 7,600 yearly players using the Mobile App feature.

More about HJK Ventures & Balboa Tennis Club

Located in San Diego, California, Balboa Tennis Club was founded by a small group of friends and tennis enthusiasts in 1922 – making it one of the oldest tennis clubs in the United States. They started with six tennis courts and later became a public, nonprofit organization in 1939.

Since then, Balboa Tennis Club has won many awards including – America’s Best Public Tennis Facility by the USTA in 1989, Club of the Year by the San Diego District Tennis Association in 2000, and Outstanding Tennis Facility by the USTA in 2003.

After almost 100 years of operation, Balboa Tennis Club’s main goal remains the same – to help anyone who wants to enjoy tennis do so through world-class coaching and a smooth experience. That’s why in May 2021, they appointed HJK Ventures to run the instructional programs at Balboa Tennis Club.

To this day, HJK Ventures provides premier, professional classes, lessons, and clinics to players of all ages, levels, and economic backgrounds at Balboa Tennis Club – making tennis more accessible to the public.

Because HJK Ventures operates out of not only the oldest, but also one of the largest clubs in southern California, they quickly realized the need for a club management system. After trying a few different providers, they switched to CourtReserve – noting that our solution has been integral to their business’ growth.

Starting in 2022, HJK Ventures used CourtReserve to expand its adult programming and reach more players. Initially, they offered just 8 weekly spots for adult beginner clinics. However, with the power of CourtReserve, they soon identified a higher demand and expanded to over 100 spots that now sell out weekly.

HJK Ventures not only uses CourtReserve for these specific programs, but also integrates our solution into many other aspects of their business. From streamlining daily operations and tracking participation to organizing tournaments and managing club events, CourtReserve has become a central tool for HJK Ventures – ultimately supporting their growth and enhancing player experience.

 

Why they chose CourtReserve

The all-in-one solution

CourtReserve delivers a comprehensive club management solution by providing tools to streamline operations, improve member experience, and more – all through one platform.

Minimizes repetitive tasks

Save time by automating administrative tasks and streamline your workflow with centralized communications, payments, reporting, and more.

"Seamless" player experience

With our intuitive mobile app, players can easily manage court bookings, event registration,  payments, and stay updated on club activities.

Excellent customer support

We deliver unbeatable support through dedicated account executives, weekly support office-hours, help-center guides, video walkthroughs, helpful webinars, live chat options, and more.

“CourtReserve is at the core of why we are so successful.”

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Matt Previdi

HJK Ventures @ Balboa Tennis Club

General Manager
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