How USOP National Pickleball Center Manages Large Crowds & Events with CourtReserve
Home to the US Open Pickleball Championship, the USOP National Pickleball Center is the world’s largest outdoor pickleball facility. To run 65 courts, major events, and heavy lesson schedules reliably, the center chose CourtReserve.
Courts
Members
Host of the
US Open Pickleball Championship
How their Club Management Experience changed
Before CourtReserve
Outdated software that lacked responsiveness to feedback
Operational friction during busy periods
Difficult for pros and members to book lessons and clinics
Disconnected data and systems
After CourtReserve
A trusted partner that adapts, improves, and grows with the facility.
Reliably handles tournaments, peak-season traffic, and heavy volumes without failure.
Self-service online booking simplifies scheduling, saving time and reducing emails, calls, and admin.
RFID check-in and membership data connect to bookings so check-in and court assignments happen automatically.
More about the USOP National Pickleball Center
Located in Naples, FL, the USOP National Pickleball Center (USOP NPC) is the world’s largest dedicated, outdoor pickleball facility.
The complex includes 65 courts — 59 pickleball courts and 6 championship teaching courts — and serves as the year-round home of the US Open Pickleball Championships. Each spring the US Open brings roughly 50,000 visitors to Naples, making the center a major destination for players and fans.
The USOP NPC offers a full slate of programs and amenities. A 2,000-square-foot pro shop stocks equipment and apparel, and a team of certified coaches runs private and semi-private lessons, clinics, leagues, and open play. During busy periods the facility runs lessons on 10 courts each morning, supporting both recreational players and high-level trainees.
The club’s mission is to provide a welcoming place where people can learn, play, and enjoy pickleball — and to do that reliably at a very large scale.
That’s why the USOP NPC chose CourtReserve as its official club management partner. CourtReserve provides a proven, dependable operational foundation that reduces day-to-day friction, cuts administrative work, and scales with the facility — freeing the USOP NPC to focus on players and large-scale events.
One way CourtReserve reduces friction is by simplifying player check-in with the center’s RFID system.
Members scan a branded bracelet at arrival to confirm membership and capture skill level. CourtReserve’s API links that data to reservations so check-in, validation, and court placement happen automatically, which shortens lines, reduces errors, and lets staff concentrate on player experience and programming.
CourtReserve’s intuitive lesson workflows make scheduling, sign-ups, and attendance management easy — eliminating manual work and improving class turnaround so sessions start and finish on time.
Today, CourtReserve supports the USOP NPC’s busiest moments — handling peak crowds, complex scheduling, and event demands smoothly. Backed by hands-on support and a platform that continuously improves, the USOP NPC can focus on high-volume programming, better player experiences, and future growth, knowing operations will keep pace.
Why they chose CourtReserve
Trusted industry solution
Trusted by 2,000+ clubs, including large-scale operations, CourtReserve delivers the stability and infrastructure clubs need to maintain healthy operations at scale.
Powerful API integration
CourtReserve offers robust API capabilities that allow clubs to extend functionality, integrate external tools, and maintain a connected operational environment.
Unmatched support
We provide guided onboarding and responsive support, backed by a customer satisfaction score consistently above 95%, giving clubs a reliable partner throughout implementation and ongoing operations.
A partner that evolves with you
We are committed to continuous innovation, consistently turning customer feedback into meaningful platform improvements that reflect real club priorities and needs.
“CourtReserve listens, they’re open to feedback, and they work with you to find solutions that fit how your facility actually operates.”
USOP National Pickleball Center
Executive Director
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