CourtReserve – Privacy Policy

Effective: August 5, 2020.

Preamble:

This Privacy Policy governs the manner in which CourtReserve collects, uses, maintains and discloses information collected from users (each, a "User") of the https://courtreserve.com website ("Site"). This privacy policy applies to the Site and all products and services offered by CourtReserve.

1. Definitions:

a. “Us,” “We,” “Our,” and other first-person pronouns or possessives – shall refer to Courtreserve.com and any of its parents, affiliates, or assigns.

b. “You,” “Your/s,” “User,” “Customer,” – shall refer to the end-user of Courtreserve.com and any agents, affiliates, or assigns.

c. “Site” – shall refer to Our webpage (home landing page and all other navigable pages within the domain of https://courtreserve.com).

2. What Information We Collect:

a. We collect the following personal information about You in the following ways:

Personal information, such as Your first name, last name, telephone number, and email address.

b. Information automatically collected:

We may automatically log information about You and Your computer or mobile device when You access our Site. For example, we may log Your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website You visited before browsing to our Site, pages You viewed, how long You spent on a page, access times, and information about Your use of and actions on our Site. We collect this information about You using cookies. Please refer to the Cookies and Similar Technologies section below for more details.

3. Cookies and Similar Technologies:

a. What are cookies?

We may collect information using "cookies." Cookies are small data files stored on the hard drive of Your computer or mobile device by a website. We may use both session cookies (which expire once You close Your web browser) and persistent cookies (which stay on Your computer or mobile device until You delete them) to provide You with a more personal and interactive experience on our Site.

b. Disabling cookies:

You can typically remove or reject cookies via Your browser settings. In order to do this, follow the instructions provided by Your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until You change Your settings. Further information about cookies, including how to see what cookies have been set on Your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org. If You do not accept our cookies, You may experience some inconvenience in Your use of our Site. For example, we may not be able to recognize Your computer or mobile device and You may need to log in every time You visit our Site.

4. How we Use Your Information:

a. Generally:

If You have an account with us or use our Site, we use Your personal information to:

· Operate, maintain, administer and improve our Site;

· Manage and communicate with You regarding Your account, if You have one, including by sending You service announcements, technical notices, updates, security alerts, and support and administrative messages;

· Process and manage requests You make through our Site, including to track and administer Services You have requested;

· Provide support and maintenance for the Site and our Services;

b. To communicate with You:

If You request information from Us, register on Our Site, or participate in Our surveys, promotions or events, We may send You updates, newsletters, surveys, offers, and other promotional materials that may be targeted based on Your personal information as permitted by law.

c. To comply with law:

We use Your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities. We are not required to notify You in advance if Your information in Our possession need be disclosed to comply with law. However, if You make a written request to us, we will inform You, if We are able, about any instances in which We have been required by law to release Your information.

WE DO NOT SHARE, SELL, OR DISTRIBUTE ANY PERSONAL INFO WITH ANY THIRD PARTIES, EXCEPT AS STATED IN THE PREVIOUS PARAGRAPH. All personal data is for COURTRESERVE’s use only.

5. Your Choices:

a. Access, Update, Correct, or Delete Your Information.

All account holders may review, update, correct the personal information in their registration profile by logging into their account. You may also contact us at support@courtreserve.com if You wish to have Your account deleted.

b. Email communications.

You may opt out of newsletters and marketing-related emails by following the unsubscribe instructions on a link at the bottom of each such email, or by contacting us at support@courtreserve.com. You may continue to receive service-related and other non-marketing emails.

c. Withdrawing Consent.

If You gave us consent to use Your personal information, but wish to update or withdraw Your consent, please contact us at support@courtreserve.com.

6. Choosing not to share Your personal information:

Choosing not to share Your personal information. Where we are required by law to collect Your personal information, or where we need Your personal information in order to provide the Services to You, if You do not provide this information when requested (or You later ask to delete it), we may not be able to provide You with the Services and may need to close Your account. We will tell You what information You must provide to receive the Services by designating it as required in the Services or through other appropriate means.

7. Retention:

We will only retain Your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of Your personal information, the purposes for which we process Your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, we may anonymize Your personal information (so that it can no longer be associated with You) in which case we may use this information indefinitely without further notice to You.

8. How You may contact Us:

If You have any questions or concerns or complaints about our Privacy Policy or our data collection or processing practices, please contact us at support@courtreserve.com, or write to us at:

ASHTOW TECHNOLOGY GROUP, LLC

Attn: Courtreserve.com Administrator

521 Stowe Road

Belmont, NC 28012

9. Personal identification information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

10. Non-personal identification information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

11. How we use collected information:

CourtReserve may collect and use Your personal information for the following purposes:

  • To run and operate our Site. We may need Your information display content on the Site correctly.
  • To improve customer service. Information You provide helps us respond to Your customer service requests and support needs more efficiently.
  • To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site. We may use feedback You provide to improve our products and services.
  • To process payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

12. How we protect Your information:

We adopt commercially reasonable and appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Your personal information, username, password, transaction information, and data stored on our Site.

13. Sharing Your personal information:

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share Your information with these third parties for those limited purposes provided that You have given us Your permission.

14. No warranties; disclaimer of liability.

Our website, www.courtreserve.com, our app(s), and all services provided are operated by Ashtow Technology Group, LLC, on an “as is,” “as available,” basis, without representations or warranties of any kind. To the fullest extent permitted by law, Ashtow Technology Group, LLC specifically disclaims all warranties and conditions of any kind, including all warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringment for our website and any services you purchase or utilize through it, except as specifically modified or excluded by contract. Ashtow Technology Group, LLC shall not have any liability or responsibility for any errors or omissions in the content of our website, app(s), or services purchased or provided through website, for Your action or inaction in connection with our website, app(s), or services, or for any damage to Your computer or data or any other damage You may incur in connection with the use of our website, app(s), or services. This includes, but is not limited to, damages you may incur as a result of data-security breaches, phishing schemes, ransomware, malware, spyware, or any other common risks of utilizing the internet.

YOUR USE OF OUR WEBSITE AND ANY CONTRACTS OR SERVICES ARE AT YOUR OWN RISK. IN NO EVENT SHALL EITHER ASHTOW TECHNOLOGY GROUP, LLC COURTRESERVE.COM, OR THEIR AGENTS, EMPLOYEES, OR ASSIGNS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR WEBSITE, APP(S), OR SERVICES PURCHASED THROUGH OUR WEBSITE, THE DELAY OR INABILITY TO USE OUR WEBSITE OR OTHERWISE ARISING IN CONNECTION WITH OUR WEBSITE, CONTRACTS OR RELATED SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. IN NO EVENT SHALL ASHTOW TECHNOLOGY GROUP, LLC OR COURTRESERVE.COM’S LIABILITY FOR ANY DAMAGE CLAIM EXCEED THE AMOUNT PAID BY YOU FOR THE TRANSACTION GIVING RISE TO SUCH DAMAGE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.

Without limiting the foregoing, Ashtow Technology Group, LLC does not represent or warrant that the information on CourtReserve.com or its app(s) is accurate, complete, reliable, useful, timely, or current or that the website or app(s) will operate without interruption or error.

CourtReserve makes no representation that any content provided on its website, forms, related services, or this privacy policy is applicable or appropriate in all jurisdictions.

15. Indemnification:

You agree to defend, indemnify and hold ASHTOW TECHNOLOGY GROUP, LLC, and its affiliates, agents, employees, and assigns, without limitation, harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees and costs, arising from or related to Your use of Our website, app(s), or services you purchase through them.

16. Electronic newsletters:

If You decide to opt-in to our mailing list, You will receive emails that may include company news, updates, related product or service information, etc. If at any time You would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or You may contact us via our Site or contact information listed herein. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share Your information with these third parties for those limited purposes, provided that You have given us Your permission.

17. Changes to this Privacy Policy:

CourtReserve has the discretion to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send You an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is Your responsibility to review this Privacy Policy periodically and become aware of modifications.

18. Your acceptance of these terms:

By using this Site, You signify Your acceptance of this Policy. If You do not agree to this Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Policy will be deemed Your acceptance of those changes.

Last modified: August 5, 2020.