Public Booking is CourtReserve’s newest growth tool — a dedicated link that opens your courts and events to the public instantly.
With Public Booking, players can view availability and reserve courts and register for events in seconds — no app download, no account creation, and no membership required. The experience is designed specifically for public users, making it easier than ever for new and first-time players to engage with your club.
Most importantly, clubs stay fully in control of their existing pricing, rules, and availability, making it easy to open bookings to new players without changing how your club operates.
Public Booking is available to eligible CourtReserve customers in the United States and Canada with an active payment processor and can be enabled directly from the admin panel. See how: Public Booking: Setup Guide and Overview.
When they’re ready to play, don’t slow them down
If a player has to download an app, create an account, or meet a membership requirement before they can reserve a court, they’re far more likely to drop off.
Public Booking eliminates those obstacles by giving players a simple, public booking flow that’s fast and easy to use. Availability is clearly displayed, and booking is a straightforward process, requiring only a few steps with no account creation, login, app download, or membership needed.
The result is a booking process that feels friction-free and intuitive — exactly what players expect when they’re ready to reserve or register.
“Public booking is too easy. We underestimated how many visitors wanted to book a court instantly. No calls, no accounts, no apps. Just quick bookings and fast revenue.”
– Devan Egan, Owner, Club Pickleball USA
Public Booking flow showing players choosing a reservation type, date, and time.
Turn demand into paid court time
Public Booking is built to help you grow by increasing your club’s discoverability and converting demand into instant, paid bookings.
Once enabled, your club receives a dedicated Public Booking link that you can share across the channels you already use, including your:
- Website
- Social media
- Email campaigns
- Marketing materials
- Referrals
- QR codes
So wherever players find you, they can view availability and book immediately from any device, creating a direct path from discovery to revenue.
That connection helps your marketing and referrals drive real results, turning more first-time visitors into paying guests and improving ROI from every campaign.
“From day one, we saw results with new clientele for court reservations and events. It removed all friction and allowed new players to book on impulse.”
– Christy Howden, Co-Owner, Wolverine Pickleball
Public Booking settings page showing the Enabled toggle and generated booking URL.
Generate more player revenue without more work
Public Booking helps clubs increase revenue and booking volume by opening access to non-members, without adding extra overhead.
In the first 30 days of rollout, some clubs generated up to $1,000 in additional booking revenue through Public Booking alone. At one facility, Public Booking accounted for up to 13% of total court reservations, helping fill courts without changing member behavior.
Even when Public Booking represented just 1–2% of total reservations, clubs still saw hundreds of dollars in new booking revenue.
And the best part is — clubs didn’t have to add more admin work to get those results.
Visitors can reserve courts on their own, eliminating the need for staff-assisted scheduling or back-and-forth coordination. That means you can:
- Fill unused court time
- Convert drop-ins into paying guests
- Capture revenue from visitors instantly
More bookings. More paid court time. More event participation with less staff involvement. That’s what makes Public Booking such a powerful growth tool for racquet clubs.
“Public Booking removed friction and immediately increased registrations and revenue.”
– Will Owens, General Manager, Old Coast Pickleball
Built for growth, protected by design
Without the right safeguards in place, opening bookings to the public can create real concerns for tennis, pickleball, padel, and multi-sport clubs – such as unpaid reservations, no-shows, and fraudulent bookings.
Public Booking is secure by default, with protections built directly into the flow, including:
- SMS verification
- Upfront payments
- Secure checkout
To prevent unpaid holds and last-minute no-shows, public users must complete checkout within 15 minutes to finalize their reservation. Any unpaid reservations or registrations are automatically canceled.
These features help protect revenue, reduce no-shows, and minimize fraudulent or abandoned bookings, allowing you to confidently open bookings to non-members.
“Public booking through CourtReserve delivered immediate impact, streamlined operations, and helped us grow faster and smarter.”
– Brett Drogmund, Founder, California Smash Pickleball
Public Booking SMS screen prompting entry of a six-digit verification code.
What happens when players click your Public Booking link?
When a player clicks your Public Booking link, they’re guided through a smooth, step-by-step booking experience designed specifically for public users.
Whether they’re reserving a court or registering for an event, the process follows a clear path:
- Review availability and select a reservation or event.
- Enter personal information and complete any required custom fields.
- Verify their phone number using a one-time security code sent via text.
- Confirm and complete payment.
- Receive a confirmation, including booking details, check-in information, a receipt, and any custom content provided by your club.
Progress is clearly displayed throughout each step, helping players move from selection to confirmation quickly and confidently. Once confirmed, players can easily share reservation or event details with friends, making it even easier to coordinate play.
Public Booking confirmation screen showing reservation details and a Share button.
Open to the public. Fully in your club’s control.
Public Booking opens access to non-members without changing how your club operates. Behind the scenes, your pricing, rules, and scheduling structure remain in place.
Your club stays in full control of how Public Booking works. You decide whether public users can book reservations, events, or both, which courts, schedules, and programs are available, and how pricing, booking rules, and cancellation policies are applied.
You can require custom fields, set event restrictions, control member login visibility within the public flow, and customize confirmation pages and player-facing instructions — all while keeping your existing operational structure intact.
Start accepting Public Bookings today
Enabling Public Booking is simple. In just a few clicks, your club can generate a dedicated booking link and start accepting public reservations immediately.
To enable Public Booking:
- Go to Settings
- Open Portal Settings
- Select Public Bookings
- Toggle the feature to Enabled
- Choose what the public can book (reservations, events, or both)
- Select a membership whose pricing, booking rules, and limits will apply
- Copy your Public Booking link and share it
Once it’s enabled, your Public Booking URL becomes active immediately. Players can view availability and complete bookings right away. SMS verification is automatically turned on if it isn’t already, helping keep public bookings secure from day one.
CourtReserve admin settings page displaying the Public Bookings option in the menu.
More coming soon…
The Public Booking experience doesn’t stop here. More capabilities are already in development to give clubs greater control, flexibility, and reach.
Here’s what’s coming soon:
- General liability waivers, prompting public users to review and sign required agreements directly within the Public Booking flow.
- Access control support (PIN codes), allowing secure facility entry by connecting Public Booking with automated access systems.
- Reserve with Google integration, enabling players to book directly from your Google Business Profile
Need help setting it up? Follow our step-by-step Public Booking: Setup Guide and Overview
