The Tech Stack Every Racquet and Paddle Club Should Have

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Hello everyone and happy summer. I can’t believe it’s already almost June. My name is Ashley. I’m with Court Reserve.
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We are so excited about this webinar. Mark, I am so excited because our
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relationship with Swiss just keeps getting better and better and better. Welcome Mark from Swiss and Oswin from
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CR uh on our webinar today. Uh Mark and Oswin, thanks for joining us. I’m going
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to go over a few announcements while we have a couple more people jumping in the room and uh just really again excited
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for this wish webinar today. One of the important things that we try and do at court reserve is support our clients
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well and so we have extended our live chat support hours. Uh we are now live
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chat support 5 to 8:00 pm Eastern Standard Time. that gives our West Coast
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um support um and our clubs on the West Coast even greater um chance to live
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chat with our team as well as weekends live chat support Saturdays and Sundays
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now uh from 9:00 to 5. I’m really glad that we’re able to do that. We’ve hired some incredible folks um at Court
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Reserve over the last six months um just to do West Coast and weekend hours. So, super great news um from that end. And
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then I know Mark, your team is going to be at Mastermind as well as the court reserve team, uh, club pickle ball. If
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you are a pickle ball club, uh, I highly recommend coming out to mastermind. We’re gonna be there. You guys are going
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to be there. And it’s really just an amazing event to learn so much about the
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pickle ball industry, how to run your club, how to set your clubs up, what’s the best practices, and then month after
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month, Devin and his team, they do Zoom calls, and our team gets so much out of that just from an Old Coast uh pickle
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ball standpoint. So, that is a great um organization and a great time to be together in Utah. Uh, but I’m really
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actually even more excited that we are announcing today our two new Catalyst
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tour stops. So, Court Reserve Catalyst is our user conference. Uh, our next two
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stops are going to be uh in September out on the West Coast and then out on the East Coast. So, you can actually go
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to courteserve.com and look up the Catalyst Tour. I’ll put that link in our chat box today. Uh so that if your team
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is interested in supercharging your court reserve platform, doing more with court reserve because let’s be clear,
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how many of us have an iPhone? I have an iPhone and I probably used 20% of it since I bought it and set it up. So come
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to Catalyst. It’s one day. It’ll be well worth it. So hi Mark.
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Hello Ashley. Thank you so much for having me. Thank you so much to the entire court reserve team as well. This
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is uh this has been long in the waiting. Um and it’s just fun to kind of look back and see uh the whole timeline of of
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just friendship and API partners and everything. And so it’s this is an exciting moment for the Swiss team. So
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we appreciate you guys hosting this. Absolutely. Well, you know, we’ve been working on this for quite some time. We
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always tell people it’s coming and now it’s here. Um, and so Mark, there’s probably some folks, not just pickle
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ball, but tennis and all of our other clubs that may not even know what Swiss is. So, give us a little info.
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Absolutely. So, Swiss is software for running your club programming and that
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encompasses the entire spectrum of programming, whether it’s a large, you know, three 500 person tournament or
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just a small 500 person tournament. So, tournaments, uh, leagues as well. leagues are really becoming one of the
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most um popular and important parts of running a good club. So ladders and partner leagues, uh individual leagues,
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and then even just small programming events like a round robin, you know, eight person duper mixer, come get a
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duper rating on the pickle ball side and in paddle they call those Americanos, right? King of the court. So the entire
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spectrum of club programming from small just infrequent round robins, king of
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the court to ongoing multi-week leagues to tournaments um and everything in
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between. So that’s what Swiss does. And and to be even a little bit more specific, we’re talking about the
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scoring, the court assignments, the leaderboards, the stats, everything that might encompass that. So if you were to
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go and join a a 20 person latter league at a club, be it for tennis, pickle ball, paddle, rack, whatever the sport,
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you could take 20 names. Actually, you don’t have to do this. The the API, I won’t spoil it, but the API will do all this for you. And Swiss will put 20
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names into different court assignments of the ladder. You record your scores in Swiss. It gives you the leaderboard. If
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it’s a ladder, it shuffles people up and down depending on whether you win or lose. And that’s true whether this is a
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tournament bracket, latter league, or anything in between. Well, I know at Old Coast Pickle Ball, we we did the old
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Swiss way before the court reserve integration where you would have to put all the names and all the duper numbers and all that great jazz in there. And
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now what we have done is made time-saving efforts for the club and the
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administrators and the instructors because now everything can flow through court reserve and they can basically hit
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a button. Um, and so I know Oswin, if you want to go ahead and start pulling up your screen. Um, Oswin’s actually
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gonna kind of take us through what it looks like in court reserve. And then, um, this, of course, is going to be
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recorded. We’re going to throw this up on the court reserve YouTube channel for you guys to watch later, as well as if
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you have questions, I can’t imagine anyone would have questions, but if you do, put them in the Q&A because that
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allows us to kind of answer your questions and we’ll do those as we go through. So, Oswin, let’s go.
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All right, so we’re going to go over a couple of things regarding the Switch integration. First, it’s only available right now on our tiered pricing plans.
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Um, if you’re on our tiered pricing plans for the start and grow, the Switch integration is about $25 as an add-on.
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And if you have the scale and enterprise plan, it is included. The first thing you’re going to want to do is you’re
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going to want to head over down to your settings page, down to your additional features. Click on that, and then
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towards the bottom here, you’re going to see the Switch integration. Once you’ve clicked this box, you can hit setup or
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you can head alternatively to the page uh down at the bottom here and see the Swish icon that’s now appeared. Um
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either way will get you there. Once you’re in there and you’ve gone through the Swish setup process, you’ll have an
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API key and you’ll have a location based on where you are geographically. Uh if you have any issues with the location
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ID, you’re going to be able to email with the Swiss support staff and they’ll be able to get you all set up and fixed
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there. That’s pretty much all you need to do on the court reserve side to get the switch integration set up. Once
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done, you’re going to be able to head to any of your events. And as long as there’s one or more registrant on the
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event, you’re going to see a new button when you’re looking at any individual date. Whether this is a full event
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registration or a um dropin event registration, you’re going to be able to do this. So, we can see here I’ve
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clicked on one and I have some registrants here and I have no registrance here. So, we’re going to go
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to the May 28th one that actually has some registrance, and you’ll see a sync to switch button is now available. Uh,
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previously, you won’t have that. If we have no registrance on it, you won’t see it. So, if you’ve done this once before
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uh with a particular event date, you’re going to have an additional option here with action type and a Swiss game ID. If
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you’ve never done it before, you’ll simply see no action type and game format only. Um, when you have the game
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format only, you’ll have a drop- down list where you can select from various options that we sync from court reserve
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over to Switch. Now, for short descriptions on each of these, you can still view these not on the court
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reserve side, but on the Switch side, you can simply click create game on the Switch side, and you can see the
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standard game or league game formats. And when you click on these, it’ll give you a brief description of those
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particular items. So, we’re going to actually just sync a new one here so you can see what it
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looks like. Uh, we’re going to sync a regular one and we’re going to sync a league one and then we’ll get into a little bit of what it looks like once it
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syncs. So, we’re going to do a regular rotating partner round robin to start.
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All we have to do is hit this button and a couple of seconds later it populates over here on the right hand
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side rotating partner round robin and you can click into this. Now, from here
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is pretty much all switches domain. Uh, but you can have people join uh via either the QR code, via text, you can
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invite people um and is like as the owner, if I’m part of this particular league, I can click join game, select on
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my name, and I’m good to go and I’m right in there. You can also add it to my
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calendar. Um, so that’s what a regular one looks like. We head back or before
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we head back actually, we can take a look. You can edit some options into the game like turning on the duper section
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of it which a lot of folks will want to do. Uh it’s note everybody must have their accounts linked. They need to be
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joined appropriately in order for it to actually sync to
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duper. And let’s go ahead and show what syncing a league looks like. So you’ll
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see something like this upcoming leagues. And it’ll break it down a little bit differently than the individual game date. And so I’m going
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to go ahead and I’m going to delete this one. And I’m just going to reync the same exact one but as a league
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instead. So if we do a league rotating partner round robin and we sync this
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over, it’s going to populate over here and we can see the name is the exact same here. We click on the details and
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then you’ll notice we have like a duplicate last game and a new event section here. Um from here you get all
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of your players names listed. You’re going to be able to duplicate the last game and copy all of those sets and
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continue out for each of your event dates and get all that set up in just a few minutes and keeping all of the names
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that you have synced over, saving you lots of time.
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And let’s see here. I think that’s about it that we
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wanted to show here. Yeah. Now, Oswin, I I do want to mention that people can see both court reserve and the Swiss, but
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you basically have this in two separate like you’re not going to see a Swiss on the court reserve page here. This is two
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separate uh windows that you have put together specifically for our demo today. Correct. Yes. To clarify, this is
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my cell phone. If I click back on the uh little button, you can see my little Facebook notifications. This is just me
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casting it to the screen. So, we’ve got our our web page up. You’ll have your phone on hand. Um and you’ll be able to
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go through that process. All right. Great. That’s great. So, currently in court reserve Oswin, uh folks can go in
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and they can set up to have a partner. Can you talk just a little bit about that? How they have to do that currently
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and then what’s coming? Yes. Okay. So, as far as setting up as a partner goes,
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one of the ways that you want to do it in order to sync to Swish as well, um and even if you were not syncing to
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Swiss, you have to build a custom field inside of Court Reserve. To do this, we can head into the actual event
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itself. And if you’ve already set up a custom field, way down behind the general info, there’s going to be a
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event registrance custom field in which you can select from any various custom fields that you may have created. Uh
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mixed partner entry, gendered partner entry are good examples. Once we have saved something like this, and I’ll show
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how to make one of those in just a moment, you can head over to the dates and look at the registrance tab. If you
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require this, uh members will have to select and fill out a text box field
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with their partner’s name on that. Uh now, you can technically register um a couple different ways. You can have both
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people register where you have the other person list the partner. You can do a pending approval where once both people
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have registered and they’ve listed each other, you can approve both of them or you can just say, “Hey, one person
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register, list your partner. It’s on you guys to show up and make sure that your partner’s there or your team captain
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essentially.” Um, and it’ll display in this particular custom field. You can click on it if you were to do admin side
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registration and you can simply add the person. So, if I wanted to add my partner right in here, I could save
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changes and we can hover over that person’s uh we just hover over it. We don’t have to click on it and we get
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Kiwi Canerski there listed right in. Um, as far as uh actually before we go
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there, how you make the custom field. So, under your setting sections, you’ll
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have custom fields. As soon as you click on one of these, you’re going to have a few different categories. Now the thing
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to remember is it’s the event registrant category and not an event field. Um so you want to make sure when you create
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the category it says event registrant. Um that’ll enable you when people are signing up or registering to have that
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additional box. You can force this to be required so somebody has to enter something. Um and you can show it on the
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member side. You can keep it admin facing only. Either or. We recommend on the member side uh for at least partner
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registration. So, you’ll have three field types. Uh, text box is all you need. Um, text area is a little
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excessive, but you can technically do it. Um, if you wanted to have everybody list like an MLP format, you could list
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four people out there with a text area, and it looks a little cleaner than a text box. Um, drop down’s not going to
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work for that particular one. As far as what we have coming, um we’re going to go ahead and show a
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brief look at uh at what it’ll look like here. Drum roll. When you go into the
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Yep. Something everybody’s been waiting for and something that we’re we’re testing on. Uh it’s pretty close.
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Drum roll on the loading is registering as a team. So, having this wonderful button in here to go in, you’re going to
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be able to click. Um, let’s actually go ahead and and create a new event real quick so we can see briefly what that
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looks like. Now, I’ve heard this is coming out in the July release. So, if all of you can just, you know, get real
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excited, we got a countdown going on. So, so once we have the uh register team button turned on, we have the max teams
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and the max registrance per team. So, you can adjust this uh accordingly. and
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then how registration will work a little bit from there. The registration window is going to look a little bit different,
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but uh we’ll go ahead and get something written real quick.
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I’m not going to fill out as much as possible. The date would be important
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though. All right, let’s see. So, now that we have something like
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this, when we go to register, we’re registering teams now. So, we can go ahead and put
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in Oswin and we’ll go ahead and do Kiwi here. And we can see my team player
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maximum has been met. And so, this is just the admin side. Of course, it’s not the player side. Uh players will receive
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a similar thing when they register. They can register as a team. And so, that goes through and
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you’ll see we have teams here listed and team one. So, like we can continue to register team one, team two, team three,
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etc. depending on our events um setup and how many teams we’re allowing and how many players per team. If we don’t
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have somebody or if we need to change somebody real quick, let’s say I send a cancellation uh to one person here, I
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can still add a partner in here right after that with a quick little UI button, choosing the next person and
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registering them to that team. Now, again, that is not out yet, folks. That is not ready yet. You will not see that
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in your core reserve account yet. So, that is coming in July. Um, but right now in order to do team base, you would
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still need to do the custom field like Oswin showed us earlier. So that is fantastic. So thank you Oswin. Uh,
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absolutely. So Mark, uh, anything we missed before we answer this multitude of questions?
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Uh, great great question. Well, first I would just jump in and say that uh team-based registration is going to be
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incredible and not only from the Swiss side of things, we offer a lot of team-based formats and so um when that
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goes live in court reserve, you know, Swiss is going to be one of the big beneficiaries of that because that’s going to sync up really well. So, props
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to your guys’ team. I believe you guys are really pioneering all of the software system and having team-based
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registration. Very exciting. Um, and then actually I would just say to to
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finish on Swiss’s side of things, it’s very simple. Um, we’ll answer a lot of questions, but I’ I’d just reference
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people to our website, swishportsapp.com. Um, our pricing tiers are all all publicly displayed on our
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website, our support line, so you can reach out if you have questions or if you want to get started or see the pricing, that’s all available on our
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website as well. So, anyone can uh rewatch this video recording or go right
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there for more info. All right. So, I think there’s a big question. What about duper? Mark, I feel like the ease of how
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this is going to flow into duper. Talk a little bit about what that looks like right now. Yeah, absolutely. I saw some
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questions on that as well. So, there there’s a lot of really cool um functionality in this court reserve and
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switch API as it pertains to duper. So, I’ll probably hit three or four different questions and one answer here
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that I saw. Um, so first first question, someone they had a good question. They said, “When I sync from court reserve to
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swish, I don’t always see if it’s a duper or non-duper game in Swish.” Um, so the answer to that is it doesn’t
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matter if you sync it as a duper or non-duper game because we just launched two or three weeks ago a feature where
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in Swiss you can edit the game or the whole league from duper to non-duper
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seamlessly. So don’t worry if you feel like you didn’t sync it right. You can just go right into Swish and turn a
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non-duper game into a duper game or vice versa. Um so there’s great flexibility
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there. The next thing is a lot of people uh on this webinar have probably typed
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in sixdigit duper IDs a couple or maybe not a couple maybe a lot of times when
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setting up duper rated games. That’s not always the easiest thing because it’s like wxq59 you know whatever it is. So, the
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way this API works is um if players have their duper account linked to court
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reserve, which is an integration I know that’s available. Um say you have a 16
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person duper rated roundroin. 16 people sign up and pay on court reserve.
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They’re their duper is all linked to their court reserve account. When you click that sync with swish that Owen was
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showing, it will send over the names and the duper ids of those players, which is
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really nice. So, you open up Swiss and you’ve got all 16 players entered and their duper IDs. Uh, that’s a huge
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timesaver. If somebody didn’t have, for whatever reason, their court reserve uh, and duper linked up, it’ll highlight
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them and switches orange saying, “Hey, spot check this one person.” And then you could go and fill in the gap right
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in Swish, which is also nice. Um, so that’s great. And then the last uh piece
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of functionality that I would uh mention is a lot of clubs who have used Swiss
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are used to having their players scan a QR code to check in, if you will, when
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joining an event. So if I walk into a club and I’m one of those 16 people playing in a roundroin, I’d scan the QR
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code and I’d claim my spot and now I’m good to go. Well, now we can use duper
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IDs as as a unique identifier. So, when your club manager hits sync with Swiss,
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if you have your duper linked to court reserve and Swiss, it puts your profile right into the game. You don’t even need
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to scan that QR code. You could walk into the club, open up Swish, and you’re already in the game ready to view your
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court assignment and and go play. So, lots of exciting things on that end. Very good. Okay, so let’s just go
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through here. I’m just going to read the question out loud and then we’ll figure out who’s going to answer it. How’s that? Um, let’s see. We would love to
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have external sign on capabilities from court reserve. It would make our member experience much smoother. Um, I’ll add
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it to the idea board right now. That’s awesome. All right. Is there a way for admins to operate Swiss from a
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desktop? Great question. So, we just started releasing the first of many
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desktop features on Swish. So, something that if you’re already a Swiss client, you probably saw last month, our club
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portal. This is kind of what we’re calling our desktop um side of things. So, we just launched the club portal um
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that has right now limited desktop features, but you can manage all of your club info. You can use all of our uh
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team member and group functionality there. So, adding employees, adding groups, um you can manage your billing.
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We also have on the desktop what we call our Swiss Academy, which is fun. That’s that’s our new database of over 40
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tutorial videos. Um, there’s there’s a section for leagues, a section for roundrobins, there’s even a section for
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comedy. So, if you want some pickle ball or racket sport comedy, we put that in our tutorial videos. I’m I’m actually
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curious who’s clicked on that. But, anyhow, that’s that’s the initial desktop functionality. More will be
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coming. So, I will not promise right now that it’s like a desktop version of all of the cord assignments and brackets.
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Right now, it’s more of a limited kind of appetizer for desktop functionality. The other thing that I’d say too, and
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this is just a g a big thanks as well to court reserve, is most of what you would want to do on a desktop at this point is
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done directly in court reserve. Setting up an event, selecting your time, all of the logistics, pricing, details,
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reports. Court Reserve nails that. And you would do that all from a desktop. Once you click sync to switch, it’s
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almost better just to do it right from a mobile device. We always say no one brings their laptop to the pickle ball
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court, but everyone brings their phone. So, it’s kind of nice. Um, with that sync with Swish, you don’t even need to
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worry about typing in or setting up games from the mobile end because Court Reserve does it for you. Um, and it
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syncs right to Swish. So, there’s there’s the long-winded answer. That’s great. There’s a couple questions that
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look like there may be support questions about how when people are going to go do certain things and then, you know,
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something’s not working the way they want. I would encourage you reach out to supportcortreserve.com. Tell us what
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your issue is and then we can help you figure out if it’s a court reserve or what that functionality is and I’m sure
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we can get in touch with Mark’s team as well to help you guys as well. Um, don’t want to go down the rabbit hole today of
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fixing support issues. Um, let’s see. If payment is done by court reserve, can I still access Swiss on the website
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application? Right now it has to have a Stripe account. I would have Lance probably reach out to your guys. Uh,
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Mark, is that correct? Yep. Yeah, that’s great. All right, let’s see. Um, can you
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show us in settings where this is? I’m assuming Jason that uh Oswin, if you
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want to just quickly show uh I guess Yeah, I’ll pull back up. Yep. Make sure I can find my share
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button. There it is. Okay. So, where it’s located in the
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settings section for the switch integration is all the way down at the bottom here with additional features.
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You have to turn it on initially. Once it’s turned on, it’ll appear in order. So, right here, it’s a little S symbol
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with both the arrows. You can click on that and that’ll be your Switch integration setup with the API key and
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location. Yep. But you do need to have a Switch account as well as a court reserve account. And there was a
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question depending on pricing uh what um tiered bucket you are in in court
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reserve depends on whether you pay the $25 a month for it at court reserve or whether it’s included. And if you’re on
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court reserve legacy pricing, you do need to be on one of those new tiered plans in order to turn on Swiss. And
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then Mark’s pricing page, I have put the link out in the everyone chat, uh,
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swishportsapp.com. Their pricing is there. And then if you have more questions about pricing, then you can go directly to Swiss uh, for that as well.
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All right, let’s keep going. If you have a Swiss account, do
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you need to create a new one? I would say probably not. Correct, Mark? You do
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not. We can just essentially give admin status if you want to sign up for your club. Yeah. So, it’s simple transition.
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Okay. Uh Vicki said, “Is there a limit of how many events you can have going?” No, there’s not a limit of events. Uh
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correct, Mark. That’s also correct on the Swiss side of things. Unlimited. Okay. Let’s see. How compatible is Swiss
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and Court Reserve with gym classes like yoga, Pilates, bar, and the levels of
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each? Uh well, I’m I’m not sure that that really is going to do the same
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thing. I mean, court reserve, we’re going to handle all the registration for those fitness classes um with levels,
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but as far as like competition, unless unless yoga and Pilates is now a competition. Mark, do you have anything
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for that? Uh not that I’m familiar with, but maybe I should learn a little bit
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more about that world. No, that think think of Swiss as anything where you would want any type
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of recording a score or having matchups. You don’t even have to record scores. Sometimes people just like the, you
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know, the the algorithm generator, they do it friendly mode. So, anything that has matchups, some sort of scoring, a
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leaderboard or a skill level, that’s uh for any sport, that’s where where we
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shine. All right. So, this is not just for pickle ball. Swish for tennis. Can it flow into something similar to duper?
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So, do you have any ratings specifically within Swiss for tennis?
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Yeah, great question. So, we have tennis ratings coming probably around fall. Um,
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so that’s it’s already in the works. Uh, coming this summer will be um WPR,
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formerly Red Paddle. So, for any of the the paddle clubs out there, that’s exciting. That one’s going to be done uh
26:03
pretty soon. And then tennis integrations will come as well. Um, and I guess this is probably a good time to
26:09
touch on a few other tennis uh features as well because we we do get a lot of
26:14
tennis um questions. Um, one of the features that we released beginning of
26:19
the year is team team leagues. And when I say team, this is different than just,
26:26
you know, doubles like doubles partners. A lot of tennis clubs uh love to do
26:32
teams where you have lines of doubles players. I know this is USADA does some
26:37
similar things, right? This is just very popular in tennis where you could have a a four doubles line team league and you
26:44
even play against other clubs. They’re really fun. You have rosters. So, you might have a a roster of 16, you know,
26:50
ladies in a in a doubles league. That’s one of the new features that we have on Switch. We call it our custom team
26:55
format. So, if you’re on the tennis side of things, I just want to highlight that for you right now. Um, these team
27:02
leagues are very popular. you know, pickle ball has started to kind of follow tennis with MLP and now some
27:07
other things, but tennis has nailed this for a while. Team leagues being very fun where you have your, you know, top
27:13
doubles line and second and third and you compete against other clubs or other teams within your club. Um, so anyways,
27:20
again, that’s reach out to our team for more details, but we want to make sure the other racket sports are aware of
27:25
features we’ve been releasing for those functions. Absolutely. Okay. Um, so we
27:32
had somebody ask, “Will the sync to switch button be added to the court reserve app?” And I just asked him and
27:38
he said, “Yes, that’s a great idea. We will get that added to the admin app.” So in court reserve on the app, that
27:44
that’ll be great. That’s great functionality. So great idea. Thank you. I can’t remember where that lives, but
27:49
it’s somewhere here. All right, let’s see. Um, let’s see.
27:57
Yes, you have to subscribe to Swiss um and court reserve for the for it to work. You also have to have duper turned
28:04
on in court reserve if you want the duper ids to flow through Swiss and then to flow through to duper. Correct, Mark?
28:11
That’s correct. Yes. Okay. Um let’s see. Does the $25 a month give you unlimited
28:17
integration with Swiss? If you’re paying the $25 in court reserve, yes. Or if you turn on the Swiss in court reserve, then
28:24
it’s giving you that unlimited integration with Swiss. Yes. All right, let’s
28:29
see. Uh, with the last quarterly update, Court Reserve announced a round robin
28:35
feature in development. Yep, we’re also working on that. Uh, but of course,
28:41
Swiss has round robins as well. That’s why we’re talking about this today. Um, do you have a player view yet? If not,
28:49
when? How can players sync their CR and Swiss? So players don’t have to do
28:54
anything. Correct, Mark? Yeah, that that’s correct. It’s the same as they’re doing it now. You just have two apps. Um
29:00
I love the put it on the idea of board of a single sign on type thing, but it it works it works seamlessly without. So
29:07
you just have your court reserve where you sign up for events and then you open up Swish when you get to the club,
29:13
right? Pull up Swish and it’ll have your court assignments. Easy enough. Uh let’s see. Uh this is uh we spoke to someone
29:20
at Swiss recently. They mentioned something about the pricing being linked to participation with Swiss tournaments.
29:26
Anything about that connection Mark you want to talk about? Sure. Yeah. And and to keep it brief on our pricing on our
29:33
website for which Ashley put the link in in the chat, you’ll see that on for example pro club pricing there’s a 125,
29:40
there’s an 85. So, if you’re wondering what what is the difference between two pro club pricing options, that’s where
29:46
swiss tournaments.com comes into play. And we actually have a video right underneath our pricing tier where you can click on it and see which, you know,
29:54
125 or 85 is the best fit for your club. So, I’d encourage you to go and watch that. But that’s why that’s a great
30:00
question if you see two different pro club options, uh, swishournaments.com comes into play. All right. So, if
30:08
here’s a great question. So, I’m in court reserve. I’ve already synced to Swish. I go into court reserve and I
30:14
change the event or I change some players around. Do I need to click sync to Swish again? How does that work for
30:20
us, Oswin? Yes. If you change over on the court reserve side, if you modify
30:25
your event registrance, you’re going to be able to hit the sync button and update the existing game field. Now, if
30:31
you wanted to change the event and just sync over again, you can click the create new game and choose a different
30:37
format if that was your goal. Uh but otherwise you can just update your registrance sync again and it will
30:42
update the existing one with the names that have changed from court reserve. So easy. Love that. Um let’s see. Yes, if
30:49
you want duper to work, so you would need to have duper in court reserve and swish. Um let’s
30:57
see. Swish automatically will send duper results to duper after it’s completed,
31:04
right? Um let’s see.
31:11
Um, if you want to learn, I know Court Reserve, we have a knowledge base uh that has an article about the
31:17
integration that we have with Swiss and Mark just talked about what his team has put out as far as like the academy and
31:23
some training videos and things. Um, so depending on what you’re wanting to learn, we can definitely help you. Just
31:29
reach out to our support team and we can get you that information as well. Um, let’s see.
31:35
It is a one-time sync from court reserve to Swiss um unless you make changes.
31:42
Does Swiss or court reserve sync with pickle ball brackets? Mark, you want to take that one? Sure. We don’t we don’t
31:49
sync with them at the moment. Um you can manually input stuff if you want into Swiss from other uh registration sites,
31:57
but there’s no link at the moment and none in court reserve either. Uh we are partnering with Swiss. So, all right. Is
32:04
there a way to have tournament as a game format when trying to sync from CR to sync? I can only do round robbins and
32:10
leagues. So, currently that’s what we’re doing. Our our integration is round robins and yeah, leagues right now. Yes.
32:17
All right. Let’s see. When syncing from court reserve to Swiss, do the partners’ names from the custom field also have
32:23
their duper link sync to Swiss? I don’t think that’s how it works right now. Is it Mark?
32:29
Uh, let’s see. Or Oswin. That’s a great question. I I don’t believe so. Is this Yeah. So
32:35
with set partners um right now in Swiss just to kind of give a practical example
32:42
because some people have tried this. So right now if you sync a partner event it’ll actually give you twice as many
32:48
teams as you need. So in Swiss you can go and edit them. So I you know it’ll get you halfway there but then you have
32:55
to go in and add the partners into Swiss. I believe that’ll even be changing with the partner registration
33:01
coming out in court reserve. So, in the meantime on Swish, you still have to do a little manual work, you know, which is
33:06
what it is, and then it’s going to be all smoothed over here with a couple weeks. Yeah. So, in a couple weeks, once
33:12
we have teambased registration, then you will be able to easily sync both players and both their dupers over too. Um,
33:18
right now, I think Osman’s kind of taken us through what that looks like. Yeah, right now, if you do the partner
33:24
registration here, when you click on this, right, you’ll get the each person on the registrant list and then their
33:30
partner listed. when we talked about custom fields a little bit earlier, uh, where one person registers for their
33:36
team and then they list their partner. That’s probably the best way to go at the moment to save yourself the most
33:42
amount of manual work. So that way you have just one person registering for their team with their little custom
33:47
field written and then over on this list will populate just their name. It won’t populate that custom field. So you’re
33:54
going to be able to quickly go ahead and allow people to join. So the the team member joins, right? They select their
34:01
name, they uh the other people come in and or the partner comes in and scans or they’re invited via the other options in
34:08
Swiss, they can select the partner name or you can of course go ahead and edit
34:13
the partner and put in their name directly from the custom field. Awesome. Very good. There’s a lot of
34:20
questions about uh things we’ve already answered like yes, you have to have a Swiss account first and then you have to
34:27
have CR. Uh if you want duper to flow through, you do have to have a duper account and then turn on duper. Um you
34:34
can run ping pong leagues, right, Mark? Yes, you can. That’s awesome. Um you
34:41
will have to reach out to Swiss to get your API keys before you can put that into court reserve. Um that’s true. Um,
34:49
triple team, Mark. Does this work for triple teams yet? Uh, yeah. I I’m not
34:55
totally sure. I could think of two things triple team refers to. One is there’s a threeperson team, like 3v3,
35:04
and that is one of the supported formats in uh, Swiss, which is um, which is really fun. And then sometimes that
35:10
refers to as well having three doubles lines, right? like maybe three guys and three girls and it’s mixed or it’s an
35:17
allmale league and you have three doubles lines. That also works. So you could do six player rosters and even
35:23
have people like on the bench as subs that you pull in. So both of those work.
35:28
Awesome. And there is uh let’s see the WTN integration is coming in court
35:34
reserve. Yes, we’re still working on that. Um are you guys working with WTN or UTR Mark as far as tennis leagues?
35:41
Uhhuh. It’ll be after our paddle integration, so you guys will probably beat us to it, but that’s coming as
35:47
well. Um, again, if you’re on court reserve legacy pricing, you do need to be in one
35:53
of the in the new pricing tiers that Court Reserve has. If you’ll reach out to our support team, then they can have
35:58
somebody reach out to you and kind of explain how that works and and what to do because you can’t use Swiss if you’re
36:03
on old legacy pricing in court reserve. Um, let me see.
36:12
Uh let’s see. Wow. So, okay. Lots of double
36:19
questions. Uh all right, let’s see.
36:29
Subs. Actually, I think one Yeah, go ahead. Yeah, I was going to say we’ll go to the subs question, but one thing that
36:35
we’ve um been asked a lot as well, which should be good to address is um what if someone doesn’t have the Swish app or
36:41
doesn’t have their phone on them or anything like that? Um which is a great question. So, in Swiss uh it’s okay if a
36:49
couple of people haven’t downloaded the app. Um you can we call this adding like
36:54
a placeholder name. So, when you swing uh sync the data from court reserve to Swiss, uh let’s say there’s 20 people in
37:01
a ladder league. If 15 of them have the Swiss app downloaded and they follow along and put in their scores,
37:07
wonderful. And if five of them, for whatever reason, they don’t own a smartphone or they left it at home or whatever, it’s okay. Their name and
37:13
their Duper ID can still be entered into the game. You can still send the scores to Duper. Um they would just look off of
37:21
a friend’s phone or the club administrator or something. So, it still works perfectly if you don’t get every
37:26
one of the players to download Swish. It still works great. Uh, there’s a question here. It looks
37:32
like Swiss also has a couple different plans. Any of those plans will work with Sport Reserve or which plan do they need
37:38
to choose for Swiss, Mark? Great. It’s the Pro Club plan. Okay. So, the Pro
37:44
Club plan. All right. And let’s see. So, there’s a question. You said no
37:52
limit to number of leagues in Swiss. Is there a limit to number of players per event? Well, you would set that up in court reserve and you could put a max
37:58
registrant uh at the league level and that way only that number of players could sign up through court reserve and
38:04
then you would push that over to Swish as well. So, wow. So, uh last question because
38:10
wow, we have over 50ome questions. Is Swish compatible with Android phones, Mark? Uh yes, it’s built on Apple and
38:19
Android. All right, very good. And oh, this is another good question. Where do you find that API uh in your Swiss
38:26
account? Can they find their API or do they need to reach out to your team, Mark? Uh they can find it. That’s a good
38:31
question. So, when uh when you set up a club account with Swiss um we’ll give
38:37
you your what I mentioned is the club portal. That’s kind of our initial desktop features. Right on your profile,
38:43
there’s an API key, so you can copy and paste that right into court reserve. Awesome. Well, thank you guys so much. I
38:50
know we’ve gone over a ton of information. This will be up on the court reserve YouTube channel and I’ll know we’re going to send it over to Mark
38:56
and his team as well. If you have additional questions about how this works or anything we can do, please
39:01
reach out to the court reserve support team or I know the Switch support team. We’d love to help you. Hope you guys
39:07
have a great summer. We’ll see you soon. Take care.